BMI Certificate in Dialogic OD

Overview and frame of Dialogic OD and generative change

The aim of this course is to ground participants in the key aspects that connect Dialogic OD to a long tradition of helpful organisational and community change work.  At the same time, it will enable you to differentiate it from the diagnostic tradition, and you will gain an understanding of your own development needs in relation to the demands it makes on you as a practitioner.

In particular, participants are encouraged to explore the dialogic mindset which increasingly appears to be the most significant factor in whether the deployment of any of the relational techniques (such as Appreciative Inquiry, or Open Space) results in success.  It introduces the broader field of emancipatory engagement and the power of invitation and choice.

It opens up the question “what is generativity?” and lays out the Generative Change Cycle – naming the ideas and practices that sit under each step.  This will help you to choose your areas of deeper study from the range of live courses and materials available within the Certification Programme.

It concludes with practical lessons on hosting, convening and the practical skills of working with both episodic and process forms of consultative interaction, and with the opportunity to look again at your own ‘self’ as a generative presence with others.

Intended learning outcomes - you will be able to:

Explain the history and perspectives of Organisational Development and describe how Dialogic and Diagnostic OD are the same or similar, and what differentiates them.

Rather than necessarily advocating an ‘either/or’ model of OD, you can uphold the potential benefits of a blended approach, based on discerning the complex and contingent conditions in the presenting situation, and can consider how and when you work with different methods.

Identify the dynamics of generative change, differentiating them from those of the traditional planned change orientation, and be able to explain them confidently to clients and collaborators, using them to inform the design of your organisational interventions and programmes of work.

Name and explain the 8 key premises of the Dialogic OD mindset and the 3 core enablers of organisational change in Dialogic OD, and have formulated questions for your ongoing inquiry as we deepen this work in Courses 2 and 3.

Demonstrate an understanding of the differentiation between dialogic process consulting and episodic or formalised change intervention.

Appreciate the implications of applying dialogic mindset to hosting, facilitation, and starting to raise questions about working with leadership-followership power dynamics, control and emergence, and other themes within, and processes of, organising and change.

Start (or build upon) your learning practice through personal, reflexive inquiry exercises, potentially choosing to engage others (clients, co-consultants etc) to identify your own strengths and learning needs against the core competencies that differentiate dialogic practice and the ideas and skills introduced in this course.

Demonstrate a curiosity to enhance your OD practice and address your learning needs, with dialogic methods such as Open Space, Appreciative Inquiry, Dialogue etc. Explore the courses and experiences available through the BMI Cert programme where you can deepen your understanding of, and deployment skills in hosting generative change, crafting powerful invitations, and undertaking dialogic process consulting (as examples).


You have the opportunity, if you wish, to refresh your understanding of some of the main psychological ideas that have underpinned OD over the years - such as the Gestalt cycle of experience and psychodynamic ways of making sense of functional and dysfunctional groups.

This is the first of the three compulsory on-line learning courses, which make up the theoretical base on which you can build your dialogic OD practice.

In order to attain the Bushe Marshak Institute certification of completion of a program of study in Dialogic Organization Development, applicants must successfully complete the other two compulsory courses here on the Academy, and any five of the Cape Cod affiliated courses.

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£100.00 inc VAT

Programme resources

  • DOD – Overview and frame of Dialogic OD – what to expect
    5 minutes
  • DOD – Self inquiry, reflection and feedback exercise
    30 minutes
  • History and practice of organisation development
    180 minutes
  • What differentiates Dialogic OD? (draft)
    0 minutes
  • Dynamic application of Diagnostic and Dialogic OD (draft)
    0 minutes
  • Understanding generative change (draft)
    0 minutes
  • Enablers of dialogic transformation (draft)
    0 minutes
  • Premises of Dialogic OD (draft)
    0 minutes
  • Episodic and process consulting practices (draft)
    0 minutes
  • Hosting, convening and facilitating
    180 minutes
  • Develop your generative presence to be at your best (draft)
    30 minutes
  • DOD – Review your Dialogic OD competencies
    10 minutes
  • Psychology for leaders and change facilitators
    45 minutes
  • Leading change and understanding stuckness (Gestalt)
    90 minutes
  • Functional and dysfunctional group ‘mind’
    40 minutes

This BMI accreditation course offers

Leading edge content

We aim to go beyond the content that can be found in the BMI Dialogic OD sources – drawing on a wide range of Masters and Doctorate level sources on which the emergence of the field (becoming known as Dialogic OD) rests.  Each lesson draws on, and integrates hundreds of hours of deep research, often combining and making sense of dozens of books, numerous articles, websites and other publications, videos, podcasts and collaborative conversations – curated and combined through the lens of our own Dialogic OD practice of the last 20 years.

Different types of media to suit all needs

Each lesson will mix videos to watch, with material to read – all aimed to blend academic rigor, with reflective challenge and pragmatic application.

Products and downloadables to use in your work

Plus there are downloadable handouts, worksheets, templates and checklists to print and take away, and keep for future reference.

Frequently asked questions

How long can I access a programme or course?

Your programme, course or module will be accessible to you for 1 year from the time you start it.

However in each lesson there are also PDFs, tools, products and exercises, that we think you will want to keep – you can download them, or print them.

What if I fall behind and out of step with the programme timing?

All significant learning commitments require some dedication.  This means making conscious choices, and carving out the time to acquire, experiment with, and reflect on what you are exploring.  Sometimes, this is going to clash with other priorities and occasionally it might feel a little overwhelming – even for the most dedicated learner.  If you know that a busy period is coming up, plan for catch-up time in the weeks that follow.

Some of our longer programmes involve following a specific timetable with a group – with new modules ‘starting’ at a given time.  This may tie in with Peer Support Group meetings, and/or with workshops or webinars.  If this is the case for your programme, an important aspect is that you are not alone – but in a community of learners.  The timings of ‘live’ experiences or group meetings are rarely changed once the programme starts, as this would impact negatively on your colleagues and co-learners.  Keeping up with others, so that you share your learning and benefit from their experience, is important.

Get into the learning habit, and if you have concerns about whether you will be able to do this, and if you fall behind at any time, just reach out to us and we will try to help.

Can I bundle one course or programme with another and save money?

Some of our courses are already bundled, in particular the shorter courses shown in our ‘bitesize’ section.  If the course you are interested in IS available in a value-for-money bundle, proceed with your purchase, and before closing the ‘sale’, you will be notified of this choices at your ‘Cart’.

If the other courses you are interested in are not bundled right now, just contact us, as we can put a custom bundle together for you.

Can I commission custom courses for my organisation?

Many of our programmes and short (bite-size) courses have been originally developed especially for a client – and, where appropriate, then adapted for a broader audience and turned into an ‘open’ programme.  It is our clients around the world that ‘pull’ new content and commission what we go on to build, to meet their needs at any given time.

If you would like to either curate a custom programme from our existing stock, or you have an area of new content that you would like us to look at, just contact us and we can help.

What if I'm not satisfied with my purchase?

Our courses and materials are getting great feedback from users – but of course it might not suit exactly what you are looking for.

We are always happy to refund you if you start a course and find it isn’t what you wanted.  Please contact us straight after completing the first lesson in the course if you would like us to refund your payment or switch you to a more suitable product. 

Please note that we are unable to refund a course that has been more than 50% completed.