This course focuses on the core understanding of trust building, and the underpinning leadership skillset:

• Understand what trust is, how it is formed and damaged, and the performance and wellbeing impact that high trust has on the workplace.
• Build your confidence and skillset in the art of great listening and impactful questions - to build trust and mutuality with others.
• Understand more about how your presence as a leader, facilitator, host or coach, impacts the trust 'bank balance' in a group.
• Start to build your own learning inquiry and trust practice.

Using yourself as a generative and authoritative presence, which helps others to connect, trust and collaborate better, creates the right conditions for innovation, performance and wellbeing.

This course helps you:

• Understand growth (learning) mindset, which enables trustful learning and adaptive change, and its enablers and obstacles.
• Focus on processes and behaviours that create and support dialogic, generative practices in the groups and teams you work with.
• Explores how trust turns up differently in internationally diverse groups.
• Build your confidence and competence at handling difficult situations and conversations.

Most people are conflict averse, believing that tackling the trickier sides of group-life (like poor performance, or diverse, even antagonistic views), will damage trust and belonging.  But if these are handled with skill, compassion and mutuality, they can be trust-building.

Once you have mastered the underpinning skills of trust and trust-building as a leader, facilitator, host or coach - you are ready to take the step in super-charging your team's performance, belonging and creativity - and that is supported by building common purpose, and strength-based innovation, change and adaptive capacity.

This course helps you:

• Understand, in depth, what it means to work from a deep sense of personal and shared purpose - and the advantages this confers on your organisation or team, in the forms of greater resilience, innovation and adaptation, customer-centricity and performance, and reduced attrition, absenteeism and insider-risk.
• Focus on processes and behaviours that you can adopt, that support and enable purposeful engagement.
• Enhance your skills, with advanced techniques and approaches to refreshing your team's sense of purpose and values, and orienting them around strengths and commitments.
• Build confidence in responding to (apparently) 'blocking' energy from others, with generativity, curiosity and engagement, thereby benefitting from the wisdom and accountability embedded in the 'resistance' and maintaining adult engagement.

If we are serious about a flourishing workplace, abundant with accountability, adaptability, energy and innovation - then we need to lead them with adult-adult dynamics, giving up the comfort of control and imposition, and instead embracing the richness of shared creativity.

Your programme, course or module will be accessible to you for 1 year from the time you start it.

However in each lesson there are also PDFs, tools, products and exercises, that we think you will want to keep – you can download them, or print them.

All significant learning commitments require some dedication.  This means making conscious choices, and carving out the time to acquire, experiment with, and reflect on what you are exploring.  Sometimes, this is going to clash with other priorities and occasionally it might feel a little overwhelming – even for the most dedicated learner.  If you know that a busy period is coming up, plan for catch-up time in the weeks that follow.

Some of our longer programmes involve following a specific timetable with a group – with new modules ‘starting’ at a given time.  This may tie in with Peer Support Group meetings, and/or with workshops or webinars.  If this is the case for your programme, an important aspect is that you are not alone – but in a community of learners.  The timings of ‘live’ experiences or group meetings are rarely changed once the programme starts, as this would impact negatively on your colleagues and co-learners.  Keeping up with others, so that you share your learning and benefit from their experience, is important.

Get into the learning habit, and if you have concerns about whether you will be able to do this, and if you fall behind at any time, just reach out to us and we will try to help.

Some of our courses are already bundled, in particular the shorter courses shown in our ‘bitesize’ section.  If the course you are interested in IS available in a value-for-money bundle, proceed with your purchase, and before closing the ‘sale’, you will be notified of this choices at your ‘Cart’.

If the other courses you are interested in are not bundled right now, just contact us, as we can put a custom bundle together for you.

Many of our programmes and short (bite-size) courses have been originally developed especially for a client – and, where appropriate, then adapted for a broader audience and turned into an ‘open’ programme.  It is our clients around the world that ‘pull’ new content and commission what we go on to build, to meet their needs at any given time.

If you would like to either curate a custom programme from our existing stock, or you have an area of new content that you would like us to look at, just contact us and we can help.

Our courses and materials are getting great feedback from users – but of course it might not suit exactly what you are looking for.

We are always happy to refund you if you start a course and find it isn’t what you wanted.  Please contact us straight after completing the first lesson in the course if you would like us to refund your payment or switch you to a more suitable product. 

Please note that we are unable to refund a course that has been more than 50% completed.